Live Answering Service

Answering Services Your Callers Will Love

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Welcome to the telefocus

24/7 Answering Services – Fast, Friendly Service

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OUR SERVICES

How Can We Help You?

24 Hour Answering Service
Our team is highly trained to field calls from many different business industries. Our properietary software enables us to work for you and follow protocols.
Towing Dispatch
We specialize in helping our towing clients with call answering/handling, dispatching, collecting payments, towbook management, and providing high quality customer support to their callers. Contact us today to learn more about how we can work with your team.
Appointment Scheduling
We know the importance of having your schedule full for each week of the month. Our team is great at setting up appointments with new and current customers.
Welcome to the telefocus towing dispatch pros

A Virtual Team That’s Part of Your Team

Customer support is our expertise and we strive to make every interaction a great one. The majority of our operators are based in Connecticut and Florida, where we have offices. Our team enjoys a low pressure work environment and clients that are a good fit for our future growth. We take client satisfaction very seriously. This starts with making sure we don’t miss any calls.
  • We use the highest quality phone equipment that ensures call clarity
  • We have an intuitive CRM system that gives our operators a pleasant work experience when handling mutliple calls
  • Our calls can be recorded for quality and training purposes.
  • Our employees are routinely trained on the newest CRM softwares such as Salesforce, Workiz, Zendesk, Towbook, etc.
Learn More
Welcome to the telefocus towing dispatch pros

Powerful Apps That Help Us Do More for You

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Contact Us

Fast

Friendly

Affordable

Benefits

Leaders in Live Answering Services Since 2013

Receptionist Service
Call Transfers
Message Taking
Appointment Scheduling
Lead Collection
Order Processing
Event Registrations
Integrations
TEam

Live Call Answering. Friendly Receptionists.

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Get in Touch

  • 1-888-512-5620
  • nelson.algarin@telefocus.net
  • 125 E Pine Street, Orlando, Florida 32801
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